SMS Communications Policy

 

Maison Marsielle Group ("MMG," "we," "us," or "our") may collect and process your mobile telephone number for the purpose of providing SMS text message communications related to our corporate housing, short-term leasing, and rental-management services.

 

1. Information We Collect

 

When you opt in to receive SMS messages, we collect:

 

- Your mobile telephone number

- Timestamp of consent

- Message delivery and interaction logs

- Any information you voluntarily provide via SMS

 

2. Purpose of SMS Communications

 

We use SMS messaging to deliver:

 

- Reservation confirmations

- Identity- verification codes

- Property access instructions

-Operational notices and maintenance alerts

- Payment reminders and account updates

- Customer support communications

 

We do not use SMS for unsolicited marketing.

 

3. Legal Basis for Processing

 

Your SMS participation is based on express consent, which you may revoke at any time.

 

4. 
 

Message Frequency & Charges

 

Message frequency varies based on service activity. Standard carrier message and data rates may apply.

 

5. Opt‑Out Rights

 

You may opt out at any time by replying STOP.

We will send a final confirmation message and cease further communications.

 

6. Data Sharing

 

We do not sell or rent SMS‑related data.

We may share data only with service providers who support our messaging operations (e.g., Nextiva, identity‑verification vendors), subject to confidentiality and data‑protection obligations.

 

7. Data Retention

 

SMS logs and consent records are retained only as long as necessary to comply with legal, operational, and security requirements.

 

8. Security Measures

 

We implement administrative, technical, and physical safeguards to protect SMS‑related data, including encryption, access controls, and secure storage.

 

9. Your Rights

 

You may request access, correction, or deletion of your SMS‑related data by contacting us at:

[Insert Contact Email]